Skip to content
Rivadesk Rivadesk.
Install for free
WooCommerce

Installation

The AI assistant for your WooCommerce store

You download the plugin, activate it, and the AI reads the catalog and orders.

The zip does not come from WordPress.org yet: you download it here, signed and kept up to date by Rivadesk.

No signup · No card · 100 free chats every month

Rivadesk widget on a product page: the customer asks about the monitor resolution and the assistant answers from the catalog.

Send this link to your computer?

Send by email

What happens when you install

  1. 1

    You install the plugin

    About 2 minutes. Plugins, Add New, Upload Plugin, then Activate: the account and widget are created for you.

  2. 2

    The AI reads the store

    A few minutes. The WooCommerce catalog and orders become the context for replies.

  3. 3

    It answers customers

    Right after that. The chat shows on the storefront and answers with the store's own data.

WordPress Plugins, Add New, Upload Plugin, with the Rivadesk zip selected
WordPress admin with the Rivadesk menu open on the Dashboard and its seven items

What it does for your customers

  • Products and availability

    It searches the WooCommerce catalog and recommends real products, with the store's price and stock.

  • Orders and shipping

    It answers “where is my order?” with status and tracking taken from WooCommerce.

  • Leads after hours

    When the team is away, it collects the contact and leaves it ready for a follow-up.

  • In the customer's language

    It replies in the visitor's language, including shoppers from another country.

Chat on the WooCommerce storefront: the customer asks about a product and an order, and the assistant answers with store data

You manage it inside WooCommerce

Open Rivadesk inside WordPress. The menu has these seven items, the same ones as the WooCommerce admin.

WordPress admin with the Rivadesk menu open on the Dashboard and its seven items
  1. Dashboard
  2. All Chats
  3. Leads and follow-ups
  4. AI Knowledge
  5. Chat appearance
  6. Behavior
  7. Pricing and Max Spend

What it costs and where you pay

The included allowance is 100 every month.

After the included allowance: €0.02 to €0.10 per conversation, about €0.08 on average, with a spending cap.

The Rivadesk invoice arrives at the end of the month, or when usage reaches €200.00. You pay it with a secure link (Stripe), and no card is stored. If unpaid invoices go over €100.00, the chat pauses until you settle them.

Requirements and installation

You need WordPress 6.4 or later, PHP 8.1 or later, and WooCommerce 8.0 or later, active.

  1. 1

    Plugins, then Add New.

  2. 2

    Upload Plugin: choose the zip and install it.

  3. 3

    Activate: the account and the widget are created on their own.

The zip does not come from WordPress.org yet: you download it here, signed and kept up to date by Rivadesk.

WordPress does not update it on its own. For a new version, download the zip again from this page, deactivate and delete the previous copy, then upload and activate the new zip. When you activate it again, the store reconnects; the account and conversations stay on Rivadesk.

Trust and uninstall

  • Encryption in transit and at rest

    All traffic travels over TLS and data at rest is encrypted. Connector credentials stay server-side only.

  • GDPR compliant

    We process personal data under the GDPR, with clear legal bases and a data processing agreement (DPA) ready for our customers.

  • Data hosted in the EU

    Data is stored in the EU; some providers may process it in the USA under standard contractual clauses.

  • Clean uninstall

    Deactivate or delete the plugin: the chat turns off on the store and the connection closes. The Rivadesk account and conversations stay; the plugin data on the site is removed.

Frequently asked questions

No. Download the zip, upload it from Plugins, and activate it: the account and widget are created for you, and this month's included conversations are already there.

The Rivadesk invoice arrives at the end of the month, or sooner if usage reaches the threshold. You pay it with a secure Stripe link, and we do not store a card. If unpaid invoices go past the tolerance, the chat pauses until you settle them.

No. The path is Plugins, Add New, Upload Plugin, Activate. You do not edit the theme by hand.

Yes. Deactivate or delete the plugin from WordPress: the chat leaves the store. The Rivadesk account stays, and when you activate the plugin again the store reconnects.

Yes. The assistant replies in the visitor's language. After hours it can also collect a contact for your team.

No. The zip is not on WordPress.org yet, and WordPress does not update it automatically. Download the new version from this page and upload it again from the Plugins menu.

Install it on your store

No signup and no card. This month's included conversations start when you activate the plugin.