Costs under control
You decide how much to spend. To the cent.
Set a daily or monthly spending cap and Rivadesk will never exceed it. No surprises at the end of the month: you set the limit up front, and it always stays in your hands.
You set the budget, not the AI.
Always on your channels
It answers on its own, and hands over to you at the right moment
The only helpdesk that truly integrates with the channels you already use. The AI handles requests on its own; when you’re needed, if you’re online it connects you instantly on your favourite channel (WhatsApp included), and if you’re offline it captures the lead so you can call the customer back as soon as you can.
No request lost, no customer left waiting.
Ready in minutes
Paste your website URL. It takes care of the rest.
The simplest setup there is: enter your website address, Rivadesk scans it, learns everything about your business and instantly hands you a widget that’s ready to answer.
From URL to a working widget, without writing a line.
Integrations
Connects to your e-commerce
The AI answers with your store's real data. Through the CMS integration it knows details about orders, products, shipping and more — so it can help your customers just like you would.
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WooCommerce Available
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Shopify Coming soon
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Magento Available
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PrestaShop Available
Trust and control
GDPR-first, costs under control
An honest product: your data stays protected and spending never surprises you.
- GDPR compliant
- Consent managed with a native CMP and full transparency on the AI processing of conversations.
- Data stored in the EU
- European infrastructure and encryption: your customers' data stays where it should.
- Set a spending cap
- Define a daily or monthly limit: Rivadesk never exceeds it, so the budget stays yours.
More than chat
The capabilities that set you apart
Details that change everyday work: the AI doesn't just answer, it organizes, learns, and never leaves a customer halfway.
Automatic labels and priorities
While it assists, the AI reads the conversation and applies labels such as «Refund request», «Shipping issue», «Frustrated customer» or «Hot lead», and detects the mood. Filter inbox and leads by label and immediately see what needs attention.
Learns from its own mistakes
If an answer isn't right, the agent corrects it straight from the conversation: the fix becomes a new FAQ. The knowledge base grows from daily work, with no complicated menus.
Interactive answers, not just text
Inside the chat the AI shows clickable product carousels, forms to capture contacts, and the cited sources next to the answer: a mini-app, not a wall of text.
Works alongside your channels
Configure Rivadesk to work with the channels you already use: during business hours the customer sees your direct contacts; after hours the AI answers on its own and collects leads to follow up.
No customer left halfway
When the AI can't answer, it naturally asks how the customer prefers to be contacted and opens a follow-up for your team. No lost conversations.
Spending cap under control
Set a monthly cap and, if you need it, a daily one: when you hit the limit, the AI stops in time. No surprise spikes or bills.
Pricing
You only pay for real conversations
Your first conversations each month are free. After that, a price per conversation you can estimate right away — and a spending cap you set yourself.
100
First 5 free every month
Monthly estimate
from € 12,25 to € 17,00 /month
Zero surprises: set a daily or monthly spending cap and never exceed it.
Indicative estimate on the pay-as-you-go model; the numbers come from the real price list.
How it works
Up and running in three steps
No long projects: connect your sources, the AI learns, and you go live.
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01
Connect your content
Build your assistant's memory so it can work on its own. Have it study your website, or upload PDF documents and text.
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02
The AI answers in your tone
Answers stay grounded in your real documents. It responds on its own, just like you would — freeing you from a task that's often repetitive.
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03
Measure and grow
Inbox, follow-ups and metrics in a single workspace, with costs always under control.
Frequently asked questions
Answers to the most common questions before you start.
Ready to give better answers?
Start free today or estimate in a minute what Rivadesk would cost for your conversation volume.