Integrations
It connects to the tools you already use
Connectors for the most common e-commerce platforms, so AI answers with your store's real data.
You install it in the store admin. Credentials never pass through the browser.
Connectors
One platform, the real status of every connector
No fake logos or empty promises: we tell you honestly what's available today and what we're still building.
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WooCommerce Available
Official plugin with a secure bridge: catalog, orders and customer profile connected. Ready to use today.
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Shopify Available
Official app on the Shopify App Store. Install it in the store: the account and agent are created for you, and the first conversations of each month are included.
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Magento 2 Available
Official module with a secure bridge: catalog, orders and customer profile connected. Ready to use today.
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PrestaShop Available
Official module with a secure bridge: catalog, orders and customer profile connected. Ready to use today.
For Shopify stores
Install the app and try it on the store
You don't create an account first. Install Rivadesk AI Chat from the Shopify App Store: the first conversations each month are included.
- From the Shopify App Store you install the app directly on the store.
- The account and the agent are created for you. Then you turn the chat on in the store.
- The first conversations each month are included. Above that you pay for use, with a cap, through Shopify billing.
WooCommerce, PrestaShop and Magento install from their own page: the official plugin or module, in the store admin.
What the bridge enables
AI answers with your store's real data
The connector securely links Rivadesk to your store, so the assistant knows your products, orders and customers.
Product catalog
AI searches and recommends across your real products, with up-to-date prices and availability.
Orders & shipping
It answers “where's my order?” with status, tracking and details taken straight from the store.
Customer profile
It recognizes the customer and their recent orders when the email is known, without asking for the number every time.
Your store's admin keys always stay server-side: never handed to the visitor's browser or the AI model.
Connector security
Built to satisfy even the technical skeptics
The bridge that connects Rivadesk to your store is designed to enterprise standards, without exposing anything to the browser or the AI model.
Signed requests (HMAC)
Every call between Rivadesk and your store is signed and verified: no one can impersonate the connector.
Anti-SSRF protection
Outbound requests are filtered to prevent access to internal or unauthorized addresses.
Steady performance for everyone
Each store gets its own dedicated capacity on the bridge: even on busy days the service stays smooth for you and for every other Rivadesk customer.
Instant kill switch
You can disable the bridge at any time: the connection stops instantly, without touching anything else.
How to install
Three steps, then it answers
Pick the platform, install the app or plugin, and the AI answers customers.
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Choose the platform
Shopify, WooCommerce, PrestaShop or Magento. Each platform has a page with the install steps.
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Install
The app from the Shopify App Store, or the official plugin or module. The steps are on the platform page.
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The AI answers
On the store it answers from the catalog and orders. You set the spending cap.
FAQ
Questions about integrations
Connect your store to Rivadesk
On Shopify you install the app and try the conversations included each month. For other sites, start free or talk to us.