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Integrations

It connects to the tools you already use

Connectors for the most common e-commerce platforms, so AI answers with your store's real data.

You install it in the store admin. Credentials never pass through the browser.

WooCommerce admin with the Rivadesk menu open on the Leads and follow-ups page

For Shopify stores

Install the app and try it on the store

You don't create an account first. Install Rivadesk AI Chat from the Shopify App Store: the first conversations each month are included.

  • From the Shopify App Store you install the app directly on the store.
  • The account and the agent are created for you. Then you turn the chat on in the store.
  • The first conversations each month are included. Above that you pay for use, with a cap, through Shopify billing.

WooCommerce, PrestaShop and Magento install from their own page: the official plugin or module, in the store admin.

What the bridge enables

AI answers with your store's real data

The connector securely links Rivadesk to your store, so the assistant knows your products, orders and customers.

Product catalog

AI searches and recommends across your real products, with up-to-date prices and availability.

Orders & shipping

It answers “where's my order?” with status, tracking and details taken straight from the store.

Customer profile

It recognizes the customer and their recent orders when the email is known, without asking for the number every time.

Your store's admin keys always stay server-side: never handed to the visitor's browser or the AI model.

Connector security

Built to satisfy even the technical skeptics

The bridge that connects Rivadesk to your store is designed to enterprise standards, without exposing anything to the browser or the AI model.

Signed requests (HMAC)

Every call between Rivadesk and your store is signed and verified: no one can impersonate the connector.

Anti-SSRF protection

Outbound requests are filtered to prevent access to internal or unauthorized addresses.

Steady performance for everyone

Each store gets its own dedicated capacity on the bridge: even on busy days the service stays smooth for you and for every other Rivadesk customer.

Instant kill switch

You can disable the bridge at any time: the connection stops instantly, without touching anything else.

How to install

Three steps, then it answers

Pick the platform, install the app or plugin, and the AI answers customers.

  1. Choose the platform

    Shopify, WooCommerce, PrestaShop or Magento. Each platform has a page with the install steps.

  2. Install

    The app from the Shopify App Store, or the official plugin or module. The steps are on the platform page.

  3. The AI answers

    On the store it answers from the catalog and orders. You set the spending cap.

FAQ

Questions about integrations

Yes. The script-only generic widget works on any site and is already available: the e-commerce connectors just add access to your store's data.

Shopify, WooCommerce, PrestaShop and Magento. On Shopify you install the app from the store. On the other three you install the official plugin or module. If the site is not an online store, you register and add a snippet.

Yes. Credentials stay on the server and are never exposed to the visitor's browser or the AI model; every call is authenticated and scoped to your environment.

Connect your store to Rivadesk

On Shopify you install the app and try the conversations included each month. For other sites, start free or talk to us.